Quote:
Originally posted by notcasesensitive
If it makes you feel better, usually that action results in a compensating reaction by the kitchen. If I send something back, I typically don't want anything in return. But I only send stuff back in extreme circumstances (hair (not mine) in food, etc.), not because I don't like how something is prepared.
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I ate at Nob Hill (a nice restaurant in Vegas) with my girlfriend awhile back. She ordered the veal chop (I think) medium rare and it came well done. She didn't want to send it back and was going to eat it. I told her not to and politely told the waitress that it was well done. She graciously took it back, apologized and returned with the chef and a complimentary glass of wine for my gf to enjoy while she waited for them to cook a new one. The next cut was absolutely deeeelicious.
Best service we ever had (including the table we got, which always surprises us because we tend to get put near the kitchen).
Good restaurants are embarrassed by mistakes like that and you should call them to their attention.
TM
