Quote:
Originally posted by bold_n_brazen
I flew American last weekend. While I have no gripe with the flight itself, the fact that my suitcase arrived almost 24 hours after I did, that all of my underwear that was in said suitcase was wet, that my Ipod charger and digital camera and related accessories were missing from the inside of said suitcase, and that a certain pair of red, patent boots were covered in fingerprints is enough to make me want to never fly American again.
Nonetheless, it's the only way to get there from here non-stop, so if I'm going there again, I'm flying them again. But sending my belongings via UPS.
(One of my best friends is a flight attendant for American too. Well, she's a flight attendant about 20 days a year. Other than that, she's a lawyer.)
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As noted previously, I'm sure, all I fly is American (exception - Southwest LAX to Vegas - luckily I've managed to not be booked on the 5 hour late flights that I've seen there the times I've taken that route to date). I don't check bags, so I have no input on how they treat your stuff if you give it over to their possession, but I have really no complaints with the airline generally. Flights are rarely cancelled or rescheduled. More legroom than United and I think everyone else (and I travel frequently with a 6'4" person, so this is something that matters in my household). Generally pleasant and helpful flight attendant staff. Etc., etc. I book online and they have NEVER changed my seat assignment on me and they make exit rows available online. Their website is fairly user-friendly.
In fact my only gripes with them are as follows:
- they drove Legend Airlines out of business (was to be a all-business-class airline out of Love Field in Dallas)
- they drive prices up on flights into and out of Dallas generally (damn monopoly)
- they don't do nearly as many non-stops from LAX as they did from DFW (damn non-hub)
I fully understand that gripe number 2 and gripe number 3 are in contradiction with one anouther and I'm fine with that. I'm channeling Sebby here.
