Quote:
Originally posted by Mmmm, Burger (C.J.)
Customer service is likely unhelpful if you don't provide them the right information until after you hang up.
As for wireless connections, sometimes they drop. Although they should be able to be reestablished without rebooting the wireless modem.
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I would likely call customer service from home, where the computer is, rather than from work. However posting from home can be frustrating, what with the dropped connections.
