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Starbucks Loyalty
Quote:
Originally posted by patentparanyc
So is breaking up with your morning Starbucks store like switching hairdressers? There is one Starbucks I have been going to for close to 3 years or so. It is small and crowded and one of the baristas is a very good person, but moody. She cops a 'tude and is very manic. One day nice, the next day bites my head off. They know my drink and have it for me by the time I pay...
So I've migrated for a month or so to a larger, more anonymous Starbucks. They mess up my drink all the time, but no one cops a 'tude at all. This morning, for reasons beyong my control I had to go back to my old Starbucks like the prodigal daughter. They asked me if I was on vacation, I told them the truth and I think they were miffed. Obviously I could have played it off...but I chose not to. It is a petty thing, but is customer loyalty that important? Should I feel contrite?
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Since you asked: You should not give a shit about what they think of you.
And, yes, I appreciate the irony of this post. Heck, I revel in it.
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“It was fortunate that so few men acted according to moral principle, because it was so easy to get principles wrong, and a determined person acting on mistaken principles could really do some damage." - Larissa MacFarquhar
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