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Old 11-20-2003, 11:20 AM   #2109
Bad_Rich_Chic
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Join Date: Apr 2003
Posts: 1,955
Clients suck

Quote:
Originally posted by Replaced_Texan
This is from an in-house perspective.
  • Blame shifting and complete failure of anyone to take the ball and run with it.
  • Doing things, getting in trouble and THEN considering talking to the lawyers about it, when we could have easily told them not to do it in the first place. They don't even have to pay us for the consult. Of course, when they do talk to us and dont' like the answer we give, they go and do it anyways.
  • Broken record syndrome.
  • Being blamed for shortcomings in revenue.
  • Failure to read anything that comes out of this office unless it is in a one-page, bullet pointed executive summary. And then it's just a cursory glance. God help me if I'm actually asking people to do something.
I will note that my brother recently complained of every single thing on mmmmmmmmm's list, and he's an architect, so I'm guessing that clients in general are a pain in the ass.
May I add one other from an inhouser I deal with a lot?

Essentially it is best described as unauthorized practice of law.

This inhouser called me desperately hoping I knew something about the drafting of certain contracts her operational guys had been using for a couple of years. Some dispute arose, they sent her the K and said "oh, this is the 'legal-approved form'!" Of course it was a complete fucking disaster, a real incompetent mess, and she'd never seen it before and she was hoping against hope that we (her usual outside counsel) had seen something that had anything to do with it so we might be able to find a way out of the morass. We hadn't, of course. Turns out, her ops people had taken as a "model" an agreement from a totally unrelated project done about 15 years ago (which agreement had been signed off on by a real lawyer), and then proceeded to carve it up and "customize" it themselves. And then asserted the thing was the "lawyer approved model" because, somewhere in its mongrel history was some document that a lawyer had looked at once. I mean, how hard can it be to convert a document for use in one situation to a totally different and unrelated one?

Eight digits of damages later, I guess they found out.
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