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They want people to behave and not cause problems so the platforms can monetize them, but people keep misbehaving in different ways and causing problems, and they have to do moderation, which is impossible to do well or at scale, and then governments and politicians get involved, and CEOs have to waste their time going up to the Hill, etc. etc.
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I don't doubt that they want to do that. But is a story about Biden's laptop misbehavior? The
Post puts out all kinds of salacious and tawdry stuff everyday and Twitter allows it. But a story about a laptop is considered beyond the pale? Into what bucket of misbehavior did that fall?
That was more bowing to pressure from people who were scared of Trump getting re-elected. And that is indeed consensus crafting. It's precluding a wider audience from hearing a story that might influence how they vote.
I agree that banning anti-vax docs can be viewed as misbehavior. That can lead to direct harm.
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Take it from someone who worked at a platform: Platforms suck when there is zero moderation. Rank the following in order of where you spend money: Amazon, eBay, Craigslist. In that order, right? Who is doing sanitation and who isn't? Here's a hint: Jeff Bezos is the richest guy in the world, Pierre Omidyar is wealthy but not Jeff Bezos, and Craig Newmark is the answer to a trivia question.
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CL also has a really shitty architecture. It's not user friendly.
I think Twitter ran perfectly when it still had the political crazies on board. Trump was a dumpster fire. His tweets were a comedic gift that kept on giving. "Covfefe." It was just fantastic. He'd spawn a litany of hysterical reactions, against and in favor of him, and often very funny memes. Sure, the place is much more measured and sensible and mature. But it was a lot more fun when we had a nut with millions of followers
ranting about Barney Frank's nipples. You have to admit that.
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The platforms that become echo chambers are the ones like 4Chan where anything goes, because then no one normal wants to go there.
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Reddit's not bad. Not user friendly, but you get a good mix of differing views there and people aren't afraid to push limits.