Quote:
Originally posted by pony_trekker
OK, for 6 months I have been getting a bill from ATT Wireless for $00.00. I ordered a phone and then canceled it. When I called CS after I got the 1st bill, after waiting on hold for 45 minutes, they could not bring any account information up with the number on the bill.
How should I handle this?
1. Send a check for 00.00?
2. Send a check for 00.01 and then ask for a refund?
3. Send back a penny in each bill?
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I'd go with (4) - send them a letter on firm letterhead demanding that they remedy the problem immediately and threatening them with a suit for defamation of credit if any mention appears on your credit report.
Better, yet, check your credit report, and if there is anything on it, skip directly to filing suit.