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01-26-2006, 03:32 PM
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#4786
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I am beyond a rank!
Join Date: Mar 2003
Location: Glasgow, natch.
Posts: 2,807
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Outsourcing
I just read a news blurb that some McDonalds outlets in the Pacific Northwest are outsourcing their drive-through order-taking functions. I don't suppose there's any reason why this couldn't work, but really what could the savings be? How much do they pay the person to stand there on site at the first window and say "did you want the combo, or just the sandwich?"* Plus, how are Bangaloreans going to feel about making the mass slaughter and consumption of cows even more efficient? I predict sabotage.
*As someone who never orders the combo (and I'm never eating McDonalds anyway, but Jack in the Box/Wendy's operators are equally pushy), I HATE being asked this question. Though I'm sometimes successful in avoiding it by ordering my Diet Coke first, and then my Ultimate Cheeseburger.
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01-26-2006, 03:34 PM
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#4787
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Rageaholic
Join Date: Mar 2003
Location: On the margins.
Posts: 3,507
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Outsourcing
Quote:
Originally posted by str8outavannuys
I'm sometimes successful in avoiding it by ordering my Diet Coke first, and then my Ultimate Cheeseburger.
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Translation: I am a delusional fat.
__________________
Some people say I need anger management. I say fuck them.
Last edited by spookyfish; 01-26-2006 at 03:42 PM..
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01-26-2006, 03:53 PM
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#4788
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Moderator
Join Date: Mar 2003
Location: Rose City 'til I Die
Posts: 3,306
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Outsourcing
Quote:
Originally posted by str8outavannuys
I just read a news blurb that some McDonalds outlets in the Pacific Northwest are outsourcing their drive-through order-taking functions. I don't suppose there's any reason why this couldn't work, but really what could the savings be? How much do they pay the person to stand there on site at the first window and say "did you want the combo, or just the sandwich?"* Plus, how are Bangaloreans going to feel about making the mass slaughter and consumption of cows even more efficient? I predict sabotage.
*As someone who never orders the combo (and I'm never eating McDonalds anyway, but Jack in the Box/Wendy's operators are equally pushy), I HATE being asked this question. Though I'm sometimes successful in avoiding it by ordering my Diet Coke first, and then my Ultimate Cheeseburger.
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Dude, given your location, why would you ever eat at any of those places? In 'n Out, Fatburger, Tommy's...
__________________
Drinking gin from a jam jar.
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01-26-2006, 04:06 PM
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#4789
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World Ruler
Join Date: Apr 2003
Posts: 12,057
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Outsourcing
Quote:
Originally posted by spookyfish
Translation: I am a delusional fat.
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Anyone know a camp he could go to?
__________________
"More than two decades later, it is hard to imagine the Revolutionary War coming out any other way."
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01-26-2006, 04:18 PM
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#4790
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Random Syndicate (admin)
Join Date: Mar 2003
Location: Romantically enfranchised
Posts: 14,278
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A million little lies
__________________
"In the olden days before the internet, you'd take this sort of person for a ride out into the woods and shoot them, as Darwin intended, before he could spawn."--Will the Vampire People Leave the Lobby? pg 79
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01-26-2006, 04:19 PM
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#4791
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Rageaholic
Join Date: Mar 2003
Location: On the margins.
Posts: 3,507
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A million little lies
__________________
Some people say I need anger management. I say fuck them.
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01-26-2006, 04:27 PM
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#4792
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Flaired.
Join Date: Mar 2003
Location: Out with Lumbergh.
Posts: 9,954
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A million little lies
This whole thing is stupid. However the most stupid thing about it is the way the news outlets (and now apparently RT) all insist upon trying to make some stupid play on the title of the book every time they bring this up. And it is (almost) always the same damn thing: "A Million Little Lies". Except for the way the Today show (I think, or CNN, I can't quite remember) turned it around last week to "A Million Questions". Clever!
I am assuming that RT used the heading as shorthand so we would know what piece of inanity the Oprah article related to.
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01-26-2006, 04:27 PM
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#4793
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halfsharkalligatorhalfmod
Join Date: Mar 2003
Location: The Ryugyong Hotel
Posts: 3,218
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David Hasselhoff is...
__________________
---
Last edited by Alex_de_Large; 01-26-2006 at 04:30 PM..
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01-26-2006, 04:28 PM
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#4794
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Guest
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Everybody must get stoned
Quote:
Originally posted by sebastian_dangerfield
Wonk has broadened it into a discussion of which lunchmeat you'd prefer to raped with.
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I don't check in for weeks and come back to this? Jesus.
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01-26-2006, 04:37 PM
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#4795
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Moderator
Join Date: Mar 2003
Location: Monty Capuletti's gazebo
Posts: 26,207
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A million little lies
Quote:
Originally posted by spookyfish
Oprah is an idiot.
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I've got a billion reasons she isn't.
__________________
All is for the best in the best of all possible worlds.
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01-26-2006, 04:41 PM
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#4796
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Wild Rumpus Facilitator
Join Date: Mar 2003
Location: In a teeny, tiny, little office
Posts: 14,167
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Everybody must get stoned
Quote:
Originally posted by ltl/fb
And apparently his ring is quite huge. A standard Oscar Meyer hot dog would be lost in it.
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I'm not sure why you would be surprised. You've always maintained that I'm a huge asshole.
__________________
Send in the evil clowns.
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01-26-2006, 04:41 PM
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#4797
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Guest
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Outsourcing
Quote:
Originally posted by str8outavannuys
I just read a news blurb that some McDonalds outlets in the Pacific Northwest are outsourcing their drive-through order-taking functions. I don't suppose there's any reason why this couldn't work, but really what could the savings be? How much do they pay the person to stand there on site at the first window and say "did you want the combo, or just the sandwich?"
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It's actually kind of an interesting story:
Bigari recognizes that the key to drive-thru is through-put, increasing the speed and volume of flow. . . The more time he can shave off at the drive-thru, the more cars he can put through per hour -- and more cars equal more sales. But while the drive-thru may seem like the ultimate quick-service model, it's not conducive to maximizing speed. "The problem is that it is a linear-service model," Bigari says, "and that is a flawed model."
. . .
The benefits of the drive-thru call center have been incalculable, Bigari says. Fast-food speed has always been dependent on a division of labor: One person grills the meat, another assembles the burger, another hands it to the customer. With the help of Exit41, Bigari took the principle one step further, isolating the pivotal task of order-taking from the restaurant's hustle and bustle. The result has been drastically increased drive-thru speeds, typically well under ninety seconds per order compared to a McDonald's national average of about two and a half minutes. Less time equals more sales; capacity begets volume. The specially trained, single-focus call-center employees are also more accurate. Bigari reports that mistakes have been cut in half, down to 1 percent of all orders. . . All told, Bigari says, the call center has saved his restaurants hundreds of thousands of dollars.
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01-26-2006, 04:42 PM
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#4798
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Registered User
Join Date: Mar 2003
Location: Flyover land
Posts: 19,042
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Everybody must get stoned
Quote:
Originally posted by TexLex
I don't check in for weeks and come back to this? Jesus.
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In case you didn't read back very far, the rape by lunchmeat would be an anal rape.
__________________
I'm using lipstick again.
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01-26-2006, 04:44 PM
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#4799
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Registered User
Join Date: Mar 2003
Location: Flyover land
Posts: 19,042
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Everybody must get stoned
Quote:
Originally posted by taxwonk
I'm not sure why you would be surprised. You've always maintained that I'm a huge asshole.
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I was not surprised.
I mightily impressed my boss by playing the .wav of "buck up, little camper." I smell promotion.
__________________
I'm using lipstick again.
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01-26-2006, 04:45 PM
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#4800
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[intentionally omitted]
Join Date: Mar 2003
Location: NYC
Posts: 18,597
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A million little lies
Quote:
Originally posted by notcasesensitive
This whole thing is stupid. However the most stupid thing about it is the way the news outlets (and now apparently RT) all insist upon trying to make some stupid play on the title of the book every time they bring this up. And it is (almost) always the same damn thing: "A Million Little Lies". Except for the way the Today show (I think, or CNN, I can't quite remember) turned it around last week to "A Million Questions". Clever!
I am assuming that RT used the heading as shorthand so we would know what piece of inanity the Oprah article related to.
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If I were Frey, I'd build up as much controversy as I could. I'd advise him as follows: "You already landed all the Oprah suckers. Now, go public on Letterman and call her and her wide-eyed followers a bunch of dumb stooges and sell another 2 million books. Write another book called "Suck It" about your 27 inch cock and then retire to your beach house in Hawaii.
TM
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